Refunds and Returns & FAQs
Our product guarantee and refund policy
We stand by the quality of our products. All of our products are made from high quality materials, such as 925 sterling silver, marine grade stainless steel, or 9ct yellow gold, unless clearly specified in the description.
All of our stock is sourced from Australian suppliers, and is not imported from overseas.
Our stock on hand clothing is sourced from Australian suppliers and ready to ship to you.
If one of our products fails to meet your expectations, please contact us as soon as possible so we can organise a repair or replacement.
We check each order thoroughly prior to dispatching it to ensure it reaches you in good condition and well packaged.
While we do not refund for change of mind, we are happy to offer an exchange at our discretion, as long as the item us returned in unused condition.