Refunds and Returns & FAQs
Our product guarantee and refund policy
We stand by the quality of our products. All of our products are made from high quality materials, such as 925 sterling silver, marine grade stainless steel, or 9ct yellow gold.
All of our jewellery stock is sourced from Australian suppliers, and is not mass produced or imported from overseas.
Our stock on hand clothing is sourced from Australian suppliers and ready to ship to you. There are some items in store however, which are sourced from a warehouse, and will specify in the description that there is a longer wait time.
If one of our products fails to meet your expectations, please contact us as soon as possible so we can organise a repair or replacement.
We check each order thoroughly prior to dispatching it to ensure it reaches you in good condition and well packaged.