Refunds and Returns & FAQs
Our product guarantee and refund policy
We stand by the quality of our products. All of our products are made from high quality materials, such as 925 sterling silver, marine grade stainless steel, or 9ct yellow gold.
All of our stock is sourced from Australian suppliers, and is not mass produced or imported from overseas
If one of our products fails to meet your expectations, please contact us as soon as possible so we can organise a repair or replacement.
We check each order thoroughly prior to dispatching it to ensure it reaches you in good condition and well packaged.
What is IP?
Ion Plating, or IP is used on quite a lot of items such as tools, and jewellery, especially with the rise in prices of genuine gold jewellery as it is shown in studies top be up to 7 times more durable than standard plating, and is extremely hard wearing and corrosion resistant.and especially with the rise in prices of genuine gold jewellery.
Ion plating makes the gold/ silver plating more durable, more wear resistant, and also has a higher brightness than standard plating. It involves adding a titanium nitride layer which has a high stability to the component being plated.